Refund Policy
At C2026.website, we strive to provide quality corporate event and hotel reservation services.
Refund Eligibility
Refund requests may be considered under the following circumstances:
- Service cancellation within the permitted cancellation period
- Confirmed booking errors caused by our systems or suppliers
- Duplicate payments
- Inability to provide confirmed services
Non-Refundable Situations
Refunds are generally not available for:
- Non-refundable hotel bookings
- Customized event planning services already delivered
- Last-minute cancellations beyond supplier deadlines
- No-show reservations
- Services partially or fully utilized
Processing Time
Approved refunds are typically processed within 7–21 business days depending on the payment provider and banking institution.
Refund Requests
To request a refund, customers should provide:
- Booking or reservation reference number
- Customer or company name
- Reason for refund request
- Supporting documentation if applicable